Don’t wait for your employees or clients to inform you a server is down
Flat-rate, fully-managed, 24/7/365 Server monitoring, maintenance, and remediation
Any business with multiple users should consider running a server to store files, dish out network permissions, and eliminate issues like data loss and confusing networking setups that grow to become more of a hassle as you grow. With a server, all of your eggs are in one basket, so you’ll certainly want to keep a close eye on that basket! Get comprehensive support that includes remote & on-site server remediation services at a flat monthly rate, meaning there are no ‘per-incident’ charges. We utilize proactive maintenance in order to prevent downtime before it affects your bottom line.
Let us give you peace of mind knowing your servers are being watched 24/7/365.
The VAST-IT Server Platform
Protect the core of your technology Infrastructure
Your servers are the heart of your IT Infrastructure. Any downtime means a massive loss in productivity for your end-users. VAST-IT’s Managed Server Care combines constant 24x7x365 Server Monitoring with proactive maintenance to prevent downtime and maintain availability and stability. If your server goes down, we know about it within minutes, and often take action before the client calls us. Your server’s uptime is our priority, and we take it very personally.
Server Consulting and Best Practices
Custom solutions to fill any need
If your business is expanding, or you feel that your network is lacking for your current users, we can evaluate your current setup and come up with the best solution for your organization. Thanks to many partnerships with hardware and software vendors, we can provide the best solutions to meet your goals at prices intended for small businesses.
Say your server crashes at 4 am. And let’s say you get to work at 8 am. Around 10 am you realize you haven’t received a single email from your clients or coworkers. You finally realize your server is down. So you make a call and depending on your SLA and the availability, it may be noon until someone is even able to address the matter and then drive over to fix it.
Now let’s say you have managed services. When your server crashes at 4 am, our monitoring system is alerted and pro-actively attempts to fix the problem. Maybe the server just needs to be reset. But say it is unable to provide a solution, then an Empower tech is alerted via text message around 5 am, sees the issue, and remotely logs into fix it. Now, your crisis is averted before you even know what hit you! Needless to say, the cost between network management and waiting for a person to come out and fix it is night and day – saving you time and revenue.